Business Communications has taught me how to effectively and professionally write documents, as well as the necessary tone for communicating with others. I have learned over the past few months how to convey messages whether they are good or bad to any audience, how to persuade the general audience, whomever they might be, to a given conclusion and the importance of drafting/editing a paper. The most valuable lesson I've learned in this course is the importance of staying completely professional and unbiased in writing or any communication. Staying calm and staying unemotionally involved helps to properly hear what is being said and how to professionally provide a persuasive argument. I can use this in any profession because it proves maturity to handle management positions and an attitude to overcome confrontations. The routine and positive messages section seemed like common sense to me, but perhaps that was useful for others and it helped refresh on how to convey messages if someone doesn't know how, which is of great importance. Overall, I've learned a lot in this course and I hope to continue to learn about my current work environment attitude and develop additional skills to effectively communicate in the real world.
Brandee Turney
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